Why Wallwork Truck Center is a Top Choice for Truck and Trailer Dealerships
October 20, 2023 - 8:18:22 am
For over a century, Wallwork Truck Center has been a beacon of excellence in the truck and trailer dealership industry. With its roots tracing back to 1921, when the visionary W.W. Wallwork Sr. founded Moorhead Motor Company, Wallwork Truck Center's enduring legacy and commitment to customer service are at the heart of its operations.
The Wallwork Legacy: From 1921 to the Present Day
In the bustling city of Moorhead, Minnesota, a young entrepreneur named W.W. Wallwork Sr. opened the doors of Moorhead Motor Company. Little did he know, his small business would eventually evolve into Wallwork Truck Center, a respected name in the truck and trailer dealership industry. This transformation came about in the late 1960s when Wallwork formed a pivotal partnership with Kenworth, a world-renowned commercial vehicle manufacturer. This partnership sparked a phase of growth and innovation, and today, Wallwork Truck Center boasts multiple locations across North Dakota and in Fergus Falls, Minnesota, servicing customers throughout the USA.
Reputation: A Legacy Carved in Honors, Awards, and Recognition
It's not by chance that Wallwork Truck Center has become synonymous with quality and customer service. The company's dedication to excellence has been recognized by prestigious industry awards, including multiple gold and silver accolades from Kenworth for dealership and customer service. The cherry on top came in 2012 when Wallwork Truck Center was honored with the coveted Kenworth Gold Customer Service Dealer of the Year Award.
These honors underline the company's steadfast commitment to its mission statement: "To be the recognized leader in the truck dealership industry, in products, services, and customer satisfaction through the integration of people, products, and technology."
The Wallwork Advantage: Unrivaled Services and Offerings
At Wallwork Truck Center, the customer always comes first. This commitment is evident in the broad range of services and offerings, from sales to parts and services. Whether you're in the market for heavy and medium-duty trucks and trailers, need finance options, or are seeking rental and leasing services, Wallwork Truck Center has got you covered. The quality of Wallwork's products is beyond reproach, and their dedicated team of professionals is always ready to exceed customer expectations.
Customer Satisfaction: An Endless Circle of Trust and Repeat Business
Over 80% of Wallwork Truck Center's clientele are repeat customers - a testament to the excellent customer service and high-quality products that form the bedrock of the company's operations. Employees echo this sentiment, with many having dedicated years of service to the company. Jerry, a long-time employee, captures this essence, stating, "Wallwork has a solid reputation for being an excellent company to work for. The fact that so many employees have worked here for many years speaks for itself." On the other hand, Sheron remarks, "With over 80% of customers being repeat customers, I know we are doing things right by them."
Why Wallwork is the Top Choice: A Conclusion
Choosing a truck and trailer dealership goes beyond price comparison; it's about finding a partner who understands your needs, offers quality products, and delivers top-notch customer service. Wallwork Truck Center ticks all these boxes and more. From its humble beginnings in 1921 to its recognition as a leading truck and trailer dealership in the USA and Canada, Wallwork Truck Center is not just a choice; it's the top choice.
A century-long legacy of excellence, multiple industry accolades, a wide array of services and offerings, and an unwavering commitment to customer satisfaction make Wallwork Truck Center stand tall in the industry. So, the next time you think of trucks and trailers, remember the Wallwork advantage, and make the top choice. Choose Wallwork Truck Center for a seamless, fulfilling, and value-packed truck and trailer dealership experience.